Coronavirus COVID-19

The coronavirus pandemic is impacting how we deliver our dental services.

Last updated on Thursday 28th May 2020.

Latest update:

High street dental practices in England can ‘commence opening’ from Monday 8th of June.

Until then, Dentistry in England is still in lockdown, and after then only a very limited service will be available.

We are currently still only able to provide very limited dental treatment by referral to special Urgent Dental Care hubs, and only in specific circumstances when dental problems cannot be managed at home.

Read more:

Coronavirus. Stay home, protect the NHS, save lives

All routine appointments are postponed until further notice.

The Chief Dental Officer of England has instructed all dentists in England to cease all routine treatment.

Some patients who have been infected with coronavirus may not display any symptoms, and so aerosols generated by dental drills and scalers may contain coronavirus. These aerosols remain in the air after treatment long enough to potentially cause transmission of coronavirus between patients. This makes it very difficult to provide dentistry safely during the coronavirus pandemic.

We are currently trying our best to postpone all dental treatment and advise patients how to manage any dental problems from home.

Special Urgent Dental Care hubs have now been set up to provide emergency dental treatment and some urgent dental treatments, but only as a last resort in specific circumstances when dental problems cannot be managed at home.

Dental Emergencies

Lost and broken fillings/crowns/bridges/dentures, bleeding gums, tooth sensitivity to hot/cold/sweet and toothaches that can be controlled with painkillers are not considered dental emergencies and should be managed at home wherever possible.

Most toothaches can be controlled with use of painkillers bought over the counter from a pharmacist. Paracetamol and ibuprofen taken together or separately are very effective for most dental and oral pain. If you are unsure if it is safe for you take either ibuprofen or paracetamol (e.g. if you have an allergy, asthma sensitive to NSAIDs, stomach ulcers, gastrointestinal bleeding, heart failure, or you are pregnant) then take the one you usually use or ask your pharmacist for advice.

Temporary filling and cement kits are available to buy for use at home and may be of some help for some conditions like a lost filling or crown.

Urgent dental problems and dental emergencies for which you should seek advice:

  • Severe dental and oral trauma (e.g. a knocked out tooth, or broken tooth that is bleeding and/or severely painful)
  • Oral or facial swelling that is significant and worsening
  • Bleeding after an extraction that won’t stop after applying pressure for 15-60 minutes
  • Severe trismus (lockjaw)
  • Dental or oral problems that could affect a medical condition (e.g. diabetes)
  • Dental or oral infections
  • Severe dental pain that cannot be controlled at home
  • Suspected oral cancer

If you think you might have a dental emergency please call the practice on 0161 438 0446 during our open hours (9.00-13.00 and 14.00-18.00 Monday to Friday) and one of our dental nurses will triage you over the phone and provide advice or or arrange for one of our dentists to call you back if appropriate.

Do not attend the practice – the door will be locked. Advice is currently only available over the telephone.

Patients in isolation with symptoms and/or living with others with symptoms

NHS advice is currently that patients with either of the following symptoms of coronavirus should be in self isolation:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

If you have experienced these symptoms in the last 7 days, or if you have not had any symptoms but anyone in your household has experienced these symptoms in the last 14 days, then you should let us know when you call for advice.

At risk groups and Shielding

Shielding is a measure to protect people who are clinically extremely vulnerable by minimising all interaction between those who are extremely vulnerable and others.

For example, you may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition

People with serious underlying health conditions which put them at very high risk of severe illness from coronavirus are advised to rigorously follow shielding measures in order to keep themselves safe.

If you are in a high risk group and you have a dental emergency then let us know when you call for advice.

Postponing and rearranging appointments

All appointments at Burton Dental Care are currently postponed until further notice. We are not yet booking any new appointments.

When will the practice reopen?

The Chief Dental Officer of England has asked high street dental practices in England to “commence opening” from Monday 8th June 2020. Due to new infection prevention and control measures relating to COVID-19 we will only be able to provide a very limited service. Initially we will prioritise providing urgent treatment to those patients who have been managing dental problems at home during lockdown. As soon as we are able to start booking appointments we will publish more details here, so check this page again periodically for updates. See the top of the page for the very latest update.